Terms of service

Welcome to Tattva Crafted Elegance. By accessing our website or placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. PRODUCTS

Tattva Crafted Elegance offers handloom, handblock printed, handcrafted and contemporary textile products, sarees, fabrics, dupattas, stoles, jewellery and other curated products.

Many of our products are handmade or handcrafted. Minor variations in weave, print, colour, texture, stitches, dye, slubs or handcrafted detailing are characteristic of these processes and are not considered defects.

We make every effort to display product colours and details accurately. However, colours may vary slightly due to photography, lighting and individual screen settings.

2. PRICING

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices are subject to change without prior notice. The price applicable to an order will be the price displayed at the time the order is placed.

Shipping charges, where applicable, will be charged according to our Shipping & Delivery Policy.

3. ORDERS

All orders are subject to product availability and acceptance by Tattva Crafted Elegance.

We reserve the right to cancel or refuse an order in case of product unavailability, incorrect pricing or product information, suspected fraudulent activity, or other circumstances that prevent us from fulfilling the order.

If we cancel a prepaid order, the amount paid for the cancelled order will be refunded to the original payment method.

4. PAYMENTS

We accept prepaid payments through the payment methods available at checkout.

Payments are processed through secure third-party payment service providers. Tattva Crafted Elegance does not directly store customers' complete card or banking information.

5. SHIPPING, CANCELLATIONS & RETURNS

Shipping and delivery are governed by our Shipping & Delivery Policy.

Cancellations, returns, replacements and refunds are governed by our Cancellation & Refund Policy and applicable return conditions displayed on our website.

Customers are requested to review these policies before placing an order.

6. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, measurements, photographs, prices and other information displayed on our website are accurate.

As many of our products are handmade, handwoven or handblock printed, slight variations between individual pieces may occur.

7. WEBSITE USE

You may not use our website or its content for any unlawful purpose.

All photographs, product descriptions, graphics, logos, written content and other original material appearing on the website belong to Tattva Crafted Elegance or are used with appropriate permission. They may not be reproduced or used for commercial purposes without prior written permission.

8. THIRD-PARTY SERVICES

Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and services online.

Certain services, including payment processing, shipping, tracking or other website functionality, may be provided by third-party service providers and may be subject to their respective terms and policies.

9. PRIVACY

Personal information submitted through our website is handled in accordance with our Privacy Policy.

10. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Tattva Crafted Elegance shall not be liable for indirect or consequential losses arising from the use of our website, third-party services, courier delays or circumstances reasonably beyond our control.

Nothing in these Terms & Conditions limits any rights available to customers under applicable Indian law.

11. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms & Conditions when required. Any changes will be effective once published on the website.

12. GOVERNING LAW

These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in Bengaluru, Karnataka, subject to applicable law.