Tattva Crafted Elegance is committed to delivering your order safely, with secure packaging and within the stated timeframe.

We dispatch orders throughout the week, except Sundays and public holidays. To ensure your order reaches you safely and in good condition, we ship through reliable courier partners. Where courier service is unavailable, orders may be shipped through India Post Registered Post or Speed Post.

Most orders are delivered within 7–8 working days. During sales, festive periods or other high-volume periods, delivery may take approximately 8–10 working days.

DOMESTIC -

1. We ship across India to serviceable pin codes.
2. Orders are generally dispatched within 3–4 working days from the date of order confirmation.
3. A flat shipping charge of ₹150 applies to orders below ₹5,000.
4. Shipping is free on orders above ₹5,000.
5. Delivery will be made to the shipping address provided at the time of placing the order. For any address modification, please email care@tattvacrafted.com within 2–3 hours of placing the order.
6. Once dispatched, tracking details will be shared with the customer.
7. If an order is returned to us due to an incorrect or incomplete address, non-availability of the recipient or refusal to accept delivery, re-shipping charges will be borne by the customer.
8. If the outer packaging appears damaged or tampered with at the time of delivery, we recommend refusing the shipment and contacting us with your Order ID.

INTERNATIONAL -

1. International shipping is available to select destinations, subject to serviceability.
2. International shipping charges are to be borne by the customer and will vary depending on the destination, weight and dimensions of the shipment. Applicable shipping charges will be communicated before the order is confirmed.
3. Any customs duties, import taxes, VAT or other charges levied by the destination country are to be borne by the customer and are not included in the product or shipping price.
4. Estimated delivery timelines vary depending on the destination and courier service. Tracking details will be shared once the order has been dispatched.
5. Tattva Crafted Elegance cannot be held responsible for delays arising from customs clearance, local authorities or international courier operations.
6. Customers are responsible for providing complete and accurate shipping and contact information required for international delivery.

DAMAGED OR TAMPERED SHIPMENTS

If the outer packaging appears visibly damaged or tampered with at the time of delivery, please refuse to accept the shipment and return it to the delivery person.

If you discover that the product is damaged, defective or incorrect after opening the parcel, please contact us within 48 hours of delivery at +91 80956 55483 or care@tattvacrafted.com, mentioning your Order ID and sharing clear photographs along with an unedited parcel-opening video showing the product and the reported issue.

Once the claim has been reviewed and approved, we will arrange a replacement of the same product, if available, or offer an alternative product of the same value or a refund, as applicable, in accordance with our Return & Refund Policy.

The product must be unused and returned with its original tags and packaging intact.